Refund Policy
Refund Policy
Last updated: May 1, 2026
Our Guarantee
We stand behind every product we sell. If you purchase a course or bundle from Promptiify and feel it did not deliver the value we promised, you are entitled to a full refund within 30 days of purchase — no forms, no interrogation.
How to Request a Refund
Email us at shop@promptiify.com with your order number and a brief note. We process all refund requests within 3 business days. Refunds are returned to your original payment method and typically appear within 5–10 business days depending on your bank.
Eligibility
- Refund requests must be submitted within 30 days of the purchase date
- This policy applies to all digital products sold by Promptiify
- Refunds are not available for accounts showing signs of abuse (e.g., purchasing and immediately requesting refunds repeatedly)
We Want You to Succeed
Before requesting a refund, consider reaching out to our support team. Many issues — technical problems, unclear content, missing files — can be resolved quickly. We're here to help at shop@promptiify.com.
<div class="dynamic-checkout__content" id="dynamic-checkout-cart" data-shopify="dynamic-checkout-cart"> <shopify-accelerated-checkout-cart wallet-configs="[{"supports_subs":true,"supports_def_opts":false,"name":"shop_pay","wallet_params":{"shopId":81052958957,"merchantName":"RIDEN","personalized":true}}]" access-token="0fd7f1d328af3403bd91da31b2f01dab" buyer-country="DE" buyer-locale="en" buyer-currency="EUR" shop-id="81052958957" cart-id="3a2250aef760a9eeeafb3720b4718aa0" enabled-flags="["6d1811c1"]" > <div class="wallet-button-wrapper"> <ul class='wallet-cart-grid wallet-cart-grid--skeleton' role="list" data-shopify-buttoncontainer="true"> <li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li> </ul> </div> </shopify-accelerated-checkout-cart> </div>